Privacy Policy

Last updated: January 1, 2025

1. Information We Collect

When you use Globiz, we collect the following types of information:

  • Account data: Name, email address, phone number, and password (hashed).
  • Transaction data: Order history, gift cards purchased, payment method type (last 4 digits only — we never store full card numbers).
  • Usage data: Pages visited, search queries, and browsing behavior on our platform.
  • Device data: IP address, browser type, and operating system.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders.
  • Send transactional emails (order confirmation, receipts, delivery).
  • Send promotional communications (if you've opted in).
  • Improve our platform and personalize your experience.
  • Detect and prevent fraud or abuse.
  • Comply with legal obligations.

3. Payment Security

All payment processing is handled by Stripe, a PCI-DSS Level 1 certified payment processor. Globiz never stores your full credit card information. For more information, see Stripe's Privacy Policy.

4. Data Sharing

We do not sell your personal information. We may share data with:

  • Service providers: Payment processors (Stripe), email services (SMTP), SMS providers (Twilio).
  • Legal authorities: When required by law or to protect our rights.

5. Cookies

We use cookies to maintain your session, remember your preferences, and improve site performance. You can control cookies through your browser settings, though some features may not work without them.

6. Data Retention

We retain your account data for as long as your account is active or as needed to provide services. You may request deletion of your account at any time by contacting support.

7. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data, or to opt out of certain data uses. Contact us at privacy@globiz.com to exercise these rights.

8. Children's Privacy

Our service is not directed to children under 18. We do not knowingly collect personal information from minors.

9. Contact

For privacy-related questions or requests, contact us at privacy@globiz.com.